This website, and associated BIMSafe™ Mobile Device App, is an undertaking of:

The Ministry of Health and Wellness.Government of Barbados
Frank Walcott Building,
Culloden Road,
St. Michael,
Barbados, West Indies
+1 (246) 536-3800


Who else is behind this?

There are several different teams working together to make this initiative happen successfully. Here is how to contact each team directly.


BIMSafe Technical Support

If you are setting up BIMSafe prior to your arrival, please take a look at our setup guide which contains step-by-step instructions. For any questions related to the BIMSafe App itself, including installation issues or problems with the functionality, please contact the Tech Support Team at You can also call the COVID Hotline at +1 (246) 536-4500.


Barbados COVID19 Hotline

For any questions related to scheduling of PCR testing, or getting results, please contact the COVID Hotline at +1 (246) 536-4500 or email the COVID HOTLINE:


Send us a quick message

If you have a query that’s not addressed in the FAQs, use the form below to send us a message. We will seek to respond within 24 hours where applicable.

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